HubSpot Ideas

r2davis3

Start a sequence on behalf of another HS user

After assigning a Lead to a HS Sales User, I'd like to start a Sequence on their behalf, such that the email in the sequence has the FROM email of the HS Sales User, not me (the initator of the sequence).

Atualizações da HubSpot
Status atualizado para: Being Reviewed
October 27, 2020 07:41 AM

Hi folks,

 

Thank you all for taking the time to submit, upvote, and comment on this Idea. We hear you loud and clear, and we agree that this functionality is important. Until recently we've been evaluating if this feature was in alignment with our overall vision for sequences. We are currently evaluating the technical feasibility to do this, and if the concept is sound, how our team will implement it. Implementation of this feature would not likely come until 2021. I will respond as soon we have an update!

 

Best,

Glen

Status atualizado para: Not Currently Planned
April 16, 2020 04:15 AM

Hi Community,

 

I'm updating this posting to "not currently planned" to be transparent that we do not plan to develop this feature in the coming quarter. I've had a chance to speak with a few of you, and recognize that many team would beneift from the ability to enroll sequences on behalf of others. This is one of our top ideas in sequences and is gaining a lot of traction, so we will continue to monitor and provide updates on a more consistent basis.

 

Best,

Glen

230 Comentários
HEngels
Membro

This is the feature I am searching for working togehter on Leads and deals with my colleagues.

JBailey8
Membro

Did they ever implement that?

BrendanPfahlert
Colaborador(a)

For those of you that are Master Admin users, one (slightly painfull) workaround is to log in as the user from the User Admin space, and enroll contacts while logged in as that user.

MMcPherson
Membro

I thought this feature request would be an obvious requirement to be honest.

basho
Participante

For enterprise users you can do this through a workflow - send sequence as user. They have to have a paid sales seat and you have to have the sequence and templates all created already but you can do it through a workflow. 

jeffk-spi
Membro

This feature should be implemented as soon as possible. It's amazing that it isn't already present, it's very basic functionality that should be there.

Tool_4_Change
Membro

HubSpot - Please make this happen. How are we supposed to scale operations when we are limited by the platform?

KWichmann
Participante

Also upvoted from me!

TristenShout
Membro

I am an Executive Admin wanting to take weekly sequences off my boss's plate. I'm surprised that this isn't already an option within Hubspot/sequences. Is this still being reviewed @glencornell ? Any updates?

DBuchta
Membro

I am an EA who has been logging in as my boss to send the email sequences but she is tired of the emails bogging down her sent folder and inbox. Please please please add this feature!

ABroadbent
Membro

This would save me so much time if this feature was implemented 

ABroadbent
Membro

This is such a core feature that the only reason I can see that it hasnt been implemented to to encourage users to upgrade to enteprise and do through workflows. For many that isnt a cost effective option right now 

JenniferErena
Colaborador(a)

I am glad to see this is "being reviewed". @ABroadbent  I am in the same position as you, we do not need enterprise, and cannot justify the budget for it. There are a few things that I also think should be in the PRO level.  PRO level users are a large portion and I'd love to get more of them active in upvoting ideas. HubSpot does respond to user feedback. 

 

OGUERIN
Membro

Outreach does this very well. Don't make me regret chosing HubSpot 😉 !

AlexD861
Membro

HubSpot - Please make this happen.

PeteD77
Membro

Please!! I help a lot of reps get started on HubSpot and this would make it faster and easier.

aizudeanjp
Membro

Please implement this Hubspot

KMontague
Membro

This would be an extremely helpful solution.

Em111
Participante

We need this so much.

 

At the moment, I have to create a basic workflow every single time I want to do this just so I can use the 'enrol in sequence' action to send as someone else. I get asked by the team to organise the sequences and then send and it's annoying having to do this lengthier process when instead I could just select the list the sequence needs to go to and bulk enrol as someone else.

 

Please make this happen sooner than later.

AVChrista
Top colaborador(a) | Parceiro Elite

Chiming in again on this...a Super Admin or a Partner Admin should have the capability to enroll contacts into a sequence on behalf of someone else. It is ridiculous that this can only be achieved on the Enterprise-level and not on the Professional-level.