HubSpot Ideas

r2davis3

Start a sequence on behalf of another HS user

After assigning a Lead to a HS Sales User, I'd like to start a Sequence on their behalf, such that the email in the sequence has the FROM email of the HS Sales User, not me (the initator of the sequence).

HubSpot Updates
Being Reviewed
October 27, 2020 07:41 AM

Hi folks,

 

Thank you all for taking the time to submit, upvote, and comment on this Idea. We hear you loud and clear, and we agree that this functionality is important. Until recently we've been evaluating if this feature was in alignment with our overall vision for sequences. We are currently evaluating the technical feasibility to do this, and if the concept is sound, how our team will implement it. Implementation of this feature would not likely come until 2021. I will respond as soon we have an update!

 

Best,

Glen

Not Currently Planned
April 16, 2020 04:15 AM

Hi Community,

 

I'm updating this posting to "not currently planned" to be transparent that we do not plan to develop this feature in the coming quarter. I've had a chance to speak with a few of you, and recognize that many team would beneift from the ability to enroll sequences on behalf of others. This is one of our top ideas in sequences and is gaining a lot of traction, so we will continue to monitor and provide updates on a more consistent basis.

 

Best,

Glen

188 Replies
basho
Participant

For enterprise users you can do this through a workflow - send sequence as user. They have to have a paid sales seat and you have to have the sequence and templates all created already but you can do it through a workflow. 

TristenShout
Member

I am an Executive Admin wanting to take weekly sequences off my boss's plate. I'm surprised that this isn't already an option within Hubspot/sequences. Is this still being reviewed @glencornell ? Any updates?

DBuchta
Member

I am an EA who has been logging in as my boss to send the email sequences but she is tired of the emails bogging down her sent folder and inbox. Please please please add this feature!

ABroadbent
Member

This is such a core feature that the only reason I can see that it hasnt been implemented to to encourage users to upgrade to enteprise and do through workflows. For many that isnt a cost effective option right now 

JenniferErena
Contributor

I am glad to see this is "being reviewed". @ABroadbent  I am in the same position as you, we do not need enterprise, and cannot justify the budget for it. There are a few things that I also think should be in the PRO level.  PRO level users are a large portion and I'd love to get more of them active in upvoting ideas. HubSpot does respond to user feedback. 

 

PeteD77
Member

Please!! I help a lot of reps get started on HubSpot and this would make it faster and easier.

Em111
Participant

We need this so much.

 

At the moment, I have to create a basic workflow every single time I want to do this just so I can use the 'enrol in sequence' action to send as someone else. I get asked by the team to organise the sequences and then send and it's annoying having to do this lengthier process when instead I could just select the list the sequence needs to go to and bulk enrol as someone else.

 

Please make this happen sooner than later.

AVChrista
Contributor | Elite Partner

Chiming in again on this...a Super Admin or a Partner Admin should have the capability to enroll contacts into a sequence on behalf of someone else. It is ridiculous that this can only be achieved on the Enterprise-level and not on the Professional-level.