Spark email client + HubSpot integration - we need this!
Some of my team members use Spark and they really love it. I want them to be able to benefit from the same kind of advantages that the Gmail / Outlook add-ons, but not force them to switch! Please make an integration!
Hi everyone! My name is Hallie, and I'm an Associate Program Manager on our CXM Team here at HubSpot. I wanted to provide an update from our product team around this request.
At this time, it is being marked as 'Not Currently Planned' because it's not on the roadmap over the upcoming quarters. Please continue to leave feedback around any use cases for this if you would find this beneficial, because our product teams are still monitoring this request.
With that said, I wanted to highlight an option a few other users have shared in comments about an alternative solution for using Spark email. Per their documentation, you can set up auto-BCC using the BCC address in your HubSpot account to log emails you send in HubSpot. While it's not a direct integration with HubSpot, it is an option that Spark has implemented that can help you log your emails on CRM records. I hope this is helpful in the meantime!
For those still waiting for this, I'm not sure if it's been said, but Spark can configure an automatic BCC. This can be found in Settings > Accounts > Select your account > Composing.
Hubspot provides a bcc email, which can be found at Settings > Object > Activities. Then, scroll to manual logging.
It could be better, as anyone you email will get added to HubSpot, but it's a valid workaround. I simply remove the bcc on emails I don't want to go to HubSpot, as it's easier to remove than add.
Thank you @jonathansimmons However, this is not a viable solution for us. We have to log each communication to a specific HubSpot Deal. So this integration with Spark needs to be equivalent to the HubSpot functionality of the Chrome extension in Gmail email logging.
Definetely!!! It is stronlgy needed. We've using hubspot for some years now and using the BCC option, which allows to get logged sent mails but then the reply is not logged and that is an issue. So, really looking forward to its intergration!
As a workaround for now you can, in Spark Email Client>Settings, switch on auto BCC and enter HubspotID@bcc.hubspot.com which will automatically BCC every email you send.
Hi everyone! My name is Hallie, and I'm an Associate Program Manager on our CXM Team here at HubSpot. I wanted to provide an update from our product team around this request.
At this time, it is being marked as 'Not Currently Planned' because it's not on the roadmap over the upcoming quarters. Please continue to leave feedback around any use cases for this if you would find this beneficial, because our product teams are still monitoring this request.
With that said, I wanted to highlight an option a few other users have shared in comments about an alternative solution for using Spark email. Per their documentation, you can set up auto-BCC using the BCC address in your HubSpot account to log emails you send in HubSpot. While it's not a direct integration with HubSpot, it is an option that Spark has implemented that can help you log your emails on CRM records. I hope this is helpful in the meantime!
