Sorting contacts by column header clicks
It's nice (and expected) to be able to sort by clicking on a column header in the main contact list view - problem is that the first click sorts largest to smallest, even on name fields like Contact or Company,,, the exact opposite of every other alphabetical field sort action I've worked with. Clicking twice sorts correctly, but the first click should should be A-Z, not Z-A. Sorting largest (most recent) first on a date column is correct, but not for alpha fields.
All about saving clicks!
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Contacts & Companies