- Who (what type of role or team) is the feature for?
Service Hub Employees and Sales Hub Employees, generally people who work with associated objects on a daily basis.
- What is their goal?
The goal is to quickly find an associated Ticket that belongs in their respective pipeline.
- What value will this add?
This would increase the productivity of each employee working with associated objects on a daily basis and therefore reduce the time spent searching for the right object.
- Are there examples of other places or products who have this feature?
If I manually add a Ticket to an Object I have the possibility to sort the associated Tickets by "recently added", "recently changed", "recent Activity" and "From A to Z by name". What I would like to see ist "Sort by Pipeline" or "Filter by Pipeline". Therefore the employee can quickly and easily find the respective Ticket.
- Screenshots, pictures, drawings, process diagrams, are helpful.
This is possible now, but now enough for our usecase:
We would love to see the possibility to sort and or filter for the Pipeline of the associated Ticket in an object.