HubSpot Ideas


Sort Conversation Templates by Folder

Enable a filter view to sort conversation templates by folder. Currently, conversation templates can only be sorted by user, which is fairly limiting. The folder feature would be much more useful and accessible if it was integrated into search filters.

2 Replies
Participant | Partner

This is a painpoint for us, especially when many team members utilize Gmail. When accessing templates via the HubSpot-Gmail integration, there is no way to even view folders, only single email templates. 


This is a pointpoint for us as well. With so many templates, we've created folders. Some of our team uses multiple folders. To be able to sort by folder instead of just user, would be so, so great. I am surprised since this is such a integral organizational tool, it is not enabled yet.