Smart Support Form in Knowledge Base & Smart Content in Knowledge Base
We would love to have a smart support form in the knowledge base. Right now we can have only one form there. This would be super useful to have different forms for
- Users with different service levels
- Users with different products
Similarly it would be useful to have smart content in the Knowledge Base. For example, an article viewed by a distributor might show additional low level solutions only open for advances users.
Or for example certain instructions might be country specific.