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Smart Support Form in Knowledge Base & Smart Content in Knowledge Base

We would love to have a smart support form in the knowledge base. Right now we can have only one form there. This would be super useful to have different forms for

  • Distributors
  • Users with different service levels
  • Users with different products

 

Similarly it would be useful to have smart content in the Knowledge Base. For example, an article viewed by a distributor might show additional low level solutions only open for advances users.

 

Or for example certain instructions might be country specific.