HubSpot Ideas

Jacob02

Smart Footer

Dear community,

 

For companies with two offices or more, it would be of advantage if the footer in an e-mail could be defined by Smartrules. The necessary data (address, etc.) can be stored in a richtextbox and thus edited by smartrules, but since the values are passed automatically, this is not useful.

 

Regards
Jacob

14 Replies
A_S
Participant

This is a very mandatory function for an all-in-one marketing tool. Please add this feature as soon as possible.

MarkdeLange
Top Contributor | Partner

This makes perfect sense. I have an enterprise client with offices in more than 20 countries. There are a number of use cases where smart content can be used to pull in the correct local office. I prefer this solution rather than create many more email templates. Also it is not possible to show the local office in the re-subscribe email.

BiG
Contributor

We could totally use that, too!

EC3
Member

Agreed! Any update on this? 

 

This would be SO helpful for those of us with multi-location businesses. 

LucindaLaverick
Member

This would greatly help our business with it's marketing!

EC3
Member

An absolute must for multi-location or multi-office businesses. Could easy be used as a smart rule based on list membership or a property value. Makes a much more custom tailored email for our members/customers and allows for accurate contact information in the footer.

 

Any updates on this? Would love to see more features like this for HubSpot's multi-location/multi-office businesses. 

EC3
Member

Multi-location businesses need this feature!

nlafakis
Top Contributor

Seems to be pretty essential to any business that operates in more than one physical location. Definitely something to bring up at #HubSpotInbound2021

Svea
Participant

This is also pretty essential for us. We are having more than 20 different countries with different footer information which is why we want to add smart rules to make life a bit more easier for the users. 

NReed
Participant

I recently posted "I would like to vote this idea up as well." However with a little more digging I discovered this is possible for email if you have Marketing Hub Professional and Enterprise. You will likely have to make the change in your Global Modules. I was able to implement this last night to serve different footers to contacts based upon the way we acquired the contact. I hope this helps some of you.

https://knowledge.hubspot.com/website-pages/create-and-manage-smart-content-rules#:~:text=visitor%27...

AWillems
Participant

This would be very usefull.

CDaniell1
Member

I just spoke with HubSpot support and a good interim solution is formatting the fields for the footer as size 8 (small size) and the same colour as the email background so that it is invisible 🙂 hope this helps while we wait for the smart footer module!! 

JackieAnderson
Participant

Agree that we need this! We have over 20 locations. Sending a singular email to contacts at all of them is needed and we can customize all the other content with smart content in here but not that. We leverage the different footers when sending emails unique to that location but that isn't possible with most of our automated marketing emails. 

LTalisaysay
Member

Hoping this idea gets reviewed and implemented! My client has multiple geographical regions that they service and each region would have a different office location. They were wondering if it was possible to set contacts to receive emails "from" the location that serves them and I was hoping this could be possible based on a smart rule, or as a field on the contact record. However, this doesn't seem likely and our clients would have to create one marketing email to cater per region they service. This is can get quite tedious to manage as the marketing emails created per region would multiply exponentially.