Hi all - we have a note about private channels in the knowledge base article, but based on all this feedback I'll recommend we make that more obvious during set up!
Re: Slack Integration with Messages (Chat) - changed to: Delivered
Hi all! To private message on the community, click the envelope icon in the top right hand corner > Nes Message > enter the username in the Sent to field 🙂 Send your portal Id as part of your message and we should have you ungated in a few days.
Love how excited you all are for this! The Slack integration also comes with some other changes to Chat that we are working on rolling out to all customers. If you are willing to work with some other improvements that are still being fine tuned along with the Slack integration, then please private message me with your portal ID that you'd like to be ungated for these features in 🙂
Re: Slack Integration with Messages (Chat) - changed to: In Beta
1. Why Hubspot needs permissions this extensive? 2. I did the connection, selected a channel (private). But when people start using the messages chat nothing shows up that Slack channel. I do receive a notification under the "Hubspot Bot" but that's it.
Hi all - we have a note about private channels in the knowledge base article, but based on all this feedback I'll recommend we make that more obvious during set up!