Slack Integration with Messages (Chat)

It's challenging to keep the Messages app open all the time in my browser. It would be amazing if I could be notified of new chats in Slack.

 

Even better would be the ability to hold the entire conversation right in Slack, with the option to switch over to the CRM.

HubSpot updates
Slack Integration with Messages (Chat)HubSpot Product Team
May 17, 2018

Hi all - we have a note about private channels in the knowledge base article, but based on all this feedback I'll recommend we make that more obvious during set up!

Slack Integration with Messages (Chat)HubSpot Product Team
changed to: Delivered
May 10, 2018

I'm very excited to announce that this integration is now live! Please see https://knowledge.hubspot.com/articles/kcs_article/messages/how-do-i-integrate-slack-with-the-messages-tool for details.

Slack Integration with Messages (Chat)HubSpot Product Team
Apr 25, 2018

Hi all! To private message on the community, click the envelope icon in the top right hand corner > Nes Message > enter the username in the Sent to field Smiley Happy Send your portal Id as part of your message and we should have you ungated in a few days.

Slack Integration with Messages (Chat)HubSpot Product Team
Apr 17, 2018

Love how excited you all are for this! The Slack integration also comes with some other changes to Chat that we are working on rolling out to all customers. If you are willing to work with some other improvements that are still being fine tuned along with the Slack integration, then please private message me with your portal ID that you'd like to be ungated for these features in Smiley Happy

Slack Integration with Messages (Chat)HubSpot Product Team
changed to: In Beta
Apr 9, 2018

We're very excited to announce that this will be released soon!

Slack Integration with Messages (Chat)HubSpot Product Team
changed to: In Planning
Feb 22, 2018

68 Replies
Visitor

Try YellowAnt - It's a Slack bot that gets real-time Hubspot notifications into Slack(new deal, contact, company), lets you search for contacts, companies and deals and create tasks and notes from Slack Channels.

 

Here's a video showing the bot in actions - https://www.youtube.com/watch?v=KR54BbOBnUU

Here's a blog with setup instructions - https://blog.yellowant.com/managing-and-automating-hubspot-from-slack-with-yellowant-7660402fa95e

 

HubSpot Product Team
HubSpot Product Team
updated to: In Planning
 
New Contributor

@mentions in notes need to go to Slack.  They should be able to be sent to any selected channel.  For any modern company trying to get off email, this is just a must!  I've told my sales team to only every Slack me, yet any deal review notes I give them go in email.  Completely undermines my instruction to use Slack.  So frustrating!  Please, please, please build this.  

Regular Contributor

^This from @TedMercer but I'd rather have notifications hit a **bleep** Slackbot/Channel

New Contributor

I'd love to get some help here with a new "Gmail/Outlook to Slack and HubSpot integration". Here is a video on our app that brings all sales communications (emails to/from leads/customers, website chats) into Slack. It features a HubSpot integration  where you see the status of deals and other lead or company information right there in Slack. Sign up at https://www.dossier.work.

 

We're putting out our free product to see what the feedback of Slack users is. Here's the video: https://www.youtube.com/watch?v=Y3QoqJnYfI0

 

slack-at-the-center-video-v2

 

HubSpot Product Team
HubSpot Product Team
updated to: In Beta

We're very excited to announce that this will be released soon!

Regular Contributor

How do I sign up for the beta?

Occasional Contributor

Same question as above! Would love to be invited to the beta for this!

Occasional Contributor

We would also like to sign up for the beta Smiley Happy

New Contributor

Hello, 

 

 

We are really interested to try out this new feature Smiley Happy

 

Thank you!

HubSpot Product Team
HubSpot Product Team

Love how excited you all are for this! The Slack integration also comes with some other changes to Chat that we are working on rolling out to all customers. If you are willing to work with some other improvements that are still being fine tuned along with the Slack integration, then please private message me with your portal ID that you'd like to be ungated for these features in Smiley Happy

New Contributor

How do I private message you on here? We would like to be included in the beta.

 

New Contributor

 @hroberts Please include me in the beta as well

New Contributor

@hroberts We'd love to be included in the beta as well. This is one of the top features we wish Messages had. Smiley Happy

New Contributor

@hroberts where can we give you some feedback? 

 

At the moment we use another tool integrated with slack and with 2years experience with it the best feature so far is the ability to see from where (country / city) the contact is. It give us the capacity to switch directly to the correct language (or the correct support employee)

HubSpot Product Team
HubSpot Product Team

Hi all! To private message on the community, click the envelope icon in the top right hand corner > Nes Message > enter the username in the Sent to field Smiley Happy Send your portal Id as part of your message and we should have you ungated in a few days.

New Contributor

hey! Is there an update on this? It looks like there hasn't been activity in about a year- does that mean it's been addressed? If so, where can I get information on this?

Occasional Contributor

Yes 100% this we used to use drift chat + slack integration - it was amazing.

Occasional Contributor

We'd like to be part of the beta as well: 3423145

HubSpot Product Team
HubSpot Product Team
updated to: Delivered

I'm very excited to announce that this integration is now live! Please see https://knowledge.hubspot.com/articles/kcs_article/messages/how-do-i-integrate-slack-with-the-messag... for details.