HubSpot Ideas

SeanHenri

Slack Integration with Messages (Chat)

It's challenging to keep the Messages app open all the time in my browser. It would be amazing if I could be notified of new chats in Slack.

 

Even better would be the ability to hold the entire conversation right in Slack, with the option to switch over to the CRM.

68 Comentarios
vishwa
Miembro

Try YellowAnt - It's a Slack bot that gets real-time Hubspot notifications into Slack(new deal, contact, company), lets you search for contacts, companies and deals and create tasks and notes from Slack Channels.

 

Here's a video showing the bot in actions - https://www.youtube.com/watch?v=KR54BbOBnUU

Here's a blog with setup instructions - https://blog.yellowant.com/managing-and-automating-hubspot-from-slack-with-yellowant-7660402fa95e

 

Estado actualizado a: In Planning
hroberts
Equipo de producto de HubSpot
 
TedMercer
Participante | Partner

@mentions in notes need to go to Slack.  They should be able to be sent to any selected channel.  For any modern company trying to get off email, this is just a must!  I've told my sales team to only every Slack me, yet any deal review notes I give them go in email.  Completely undermines my instruction to use Slack.  So frustrating!  Please, please, please build this.  

andygould
Colaborador

^This from @TedMercer but I'd rather have notifications hit a **bleep** Slackbot/Channel

pazgillespie
Miembro

I'd love to get some help here with a new "Gmail/Outlook to Slack and HubSpot integration". Here is a video on our app that brings all sales communications (emails to/from leads/customers, website chats) into Slack. It features a HubSpot integration  where you see the status of deals and other lead or company information right there in Slack. Sign up at https://www.dossier.work.

 

We're putting out our free product to see what the feedback of Slack users is. Here's the video: https://www.youtube.com/watch?v=Y3QoqJnYfI0

 

slack-at-the-center-video-v2

 

Estado actualizado a: In Beta
hroberts
Equipo de producto de HubSpot

We're very excited to announce that this will be released soon!

Lionheart-Paul
Participante

How do I sign up for the beta?

trudy
Participante

Same question as above! Would love to be invited to the beta for this!

virginiam
Miembro

We would also like to sign up for the beta 🙂

vbarrier
Miembro

Hello, 

 

 

We are really interested to try out this new feature 🙂

 

Thank you!

hroberts
Equipo de producto de HubSpot

Love how excited you all are for this! The Slack integration also comes with some other changes to Chat that we are working on rolling out to all customers. If you are willing to work with some other improvements that are still being fine tuned along with the Slack integration, then please private message me with your portal ID that you'd like to be ungated for these features in 🙂

banjostudio
Miembro

How do I private message you on here? We would like to be included in the beta.

 

DeeBat
Miembro

 @hroberts Please include me in the beta as well

fchutcheson
Miembro

@hroberts We'd love to be included in the beta as well. This is one of the top features we wish Messages had. 🙂

vbarrier
Miembro

@hroberts where can we give you some feedback? 

 

At the moment we use another tool integrated with slack and with 2years experience with it the best feature so far is the ability to see from where (country / city) the contact is. It give us the capacity to switch directly to the correct language (or the correct support employee)

hroberts
Equipo de producto de HubSpot

Hi all! To private message on the community, click the envelope icon in the top right hand corner > Nes Message > enter the username in the Sent to field 🙂 Send your portal Id as part of your message and we should have you ungated in a few days.

laura_m
Miembro

hey! Is there an update on this? It looks like there hasn't been activity in about a year- does that mean it's been addressed? If so, where can I get information on this?

fifibonbebe
Participante

Yes 100% this we used to use drift chat + slack integration - it was amazing.

plllmg
Participante

We'd like to be part of the beta as well: 3423145

Estado actualizado a: Delivered
hroberts
Equipo de producto de HubSpot

I'm very excited to announce that this integration is now live! Please see https://knowledge.hubspot.com/articles/kcs_article/messages/how-do-i-integrate-slack-with-the-messag... for details.