Slack Channel notifications for Email Conversations
Reading https://knowledge.hubspot.com/articles/kcs_article/conversations/how-do-i-integrate-slack-with-the-c..., I see "Please note: the Slack integration only supports receiving live chats from the chat channel of the conversations inbox, and not the team email channel." This seems like an obvious feature that should exist.
We request a seemingly simple feature (given that a Hubspot inbox already allows you to assign a Slack channel, etc) where new unassigned conversations coming from the team email make a notification to our Slack channel like the existing live chat notification - https://knowledge.hubspot.com/hs-fs/hubfs/Knowledge_Base_Images/Sales_Tools/Sales_Messages/reply-in-... - but with the only option being to reply in inbox (threading etc not supported).
This is an important feature for us, so we can quickly discuss which member of the team should take it.