HubSpot Ideas

jenguyen

Show the list of recipients that are not included in an email send

Can the email tool show the reasons why certain contacts won't be included in an email send or at least show a list of these contacts? Currently it only shows the number but no information about which contacts and why they are not included.

 

Edit_Email___Important_Notice__Cargo_Insurance_-_submit_your_declarations_on_time_.png

3 Replies
VL1
Participant

I have this exact same question. Why do we see one part of the infomation (the number of ppl who won't receive) but not the most critical piece (the who and idealy the why)? HubSpot clearly knows this information since you can provide the number. Thanks. 

chigBungus
Member

This happens to me all the time. It seems like such an obvious, straightforward feature to implement. Just link the number of non-recipients to a list. 

 

Hubspot, any updates on this?

MSchmidlin
Member

It would be super important to see the excluded recipients (with the reason) and the final list of recipients also.