Show last submitted form name in contact's left side panel
Given that the last form submission information is saved as a contact activity and not a property, I highly encourage the product team to add this feature, which would be very helpful in lead monitoring. Knowing the time and name of the last form submission and having it easily accessible would greatly increase the satisfaction of the whole team here at Chimara Limited (and beyond, I am certain!
Form submissions are stored in the "Recent Conversion" property in HubSpot. You can use this property to know the date and time of the form submission, along with the form name, by clicking the detail button as shown in the attached screenshot. This property can be added to the contact's left side panel to address your primary concern.
Hello Markestac, thank you very much for your input.
This is a partial workaround, as sometimes it doesn't show the last form submission (but a conversion only).
In this example, out of many, the contact has submitted the same form two times (at different times) and the "recent conversion" shows only one conversion.
Not sure if this is still an issue for you, but for every form you have, you could add a hidden property called "last form name" and set the value to be the name of the form,
then you could set up a workflow (assuming you have access to workflows) and set up an event trigger of "form submission" and set the last form submitted date stamp.
let me know if you don't have access to workflows and I can try and come up with other solutions