Show Support Form in Knowledge Base

Ticket feature has a Support Form. That Support Form should be displayed in the Knowledge Base, and it should be linked to from the side menu, from the header/footer or from the bottom of each article.

 

This is a must!

6 Replies
ethang
Occasional Contributor

This is needed ASAP...

jean-david
Occasional Contributor

And / or the chat popup !

HubSpot Product Team
HubSpot Product Team
updated to: In Beta

This feature is now available in beta. Please PM me with your hub id if you would like early access.

basil
Top Contributor

We need to receive log files larger than 1GB in our support form. It is awesome to have it; just to make it really powerful we need to adjust the file size limit.

HubSpot Product Team
HubSpot Product Team
updated to: Delivered
 
basil
Top Contributor

Cool stuff. What would also be really helpful here is a smart support form. This would allow us have different forms for different service levels.