Show Scheduled Actions in Contact Timeline

Is it possible to see any actions a contact is scheduled for in their timeline? For example, if they are scheduled to receive an automated email tomorrow, in three days, etc., the contact owner or whoever is looking at that contact can see what email they will be receiving and can then decide if/how to best handle the contact - if they want to also reach out via personal email or phone, or wait until after they receive the automated email etc.

 

If the contact was communicated with and the scheduled email wouldn't make sense or no longer be relevant, there would also then be the potential to make a decision to unenroll that contact from the workflow to avoid getting the automated email. 

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1 Reply
Jean
Occasional Contributor

Had exactly this idea when discussing with sales today!