HubSpot Ideas

MattAbar

Show chats on Company and Deal timelines

Should be able to see all messages when you drill in to a deal. Sometimes we talk to many contacts associated with a single company/deal. It really limits the usefulness when you have to drill in to each contact to see if there was a chat.

Generally, any place you are showing emails, you should also show chat/messages.

HubSpot Updates
Re: Show chats on Company and Deal timelines - changed to: Delivered
November 05, 2018 04:40 PM

Re: Show Messages on Company and Deal timelines - changed to: New
August 30, 2017 01:03 PM

Re: Show Messages on Company and Deal timelines - changed to: Needs Detail
August 30, 2017 01:03 PM

4 Replies
tonyveroeven
Member

The company timeline should be an aggregate/index of all activity, including from contacts. I would like to see Messages interactions from contact displayed on the company timeline. This is inline with another idea that requests that  Contact's notes should be displayed on the company timeline.

hroberts
HubSpot Product Team
 
hroberts
HubSpot Product Team
 
hroberts
HubSpot Product Team