HubSpot Ideas

mvm

Short survey asking people why they unsubscribed

Currently we can not tell WHY people unsubscribe. There is no report to generate about the why. MaillChimp had that feature.

 

Feature request is to add a drop down with reasons unbsubscribers can pick from as soon as they hit the unsubscribe link from the email's footer. There should be no reason why they need to hit a custom link to go to a different page to explain why they unsubscribed. 

 

Thanks!

 

28 Replies
ogosdeck
Member

Much needed! Understanding WHY someone is unsubscribing would be incredibly valuable to email marketing strategy

Shamgar
Participant

Still no plans to add this feature? I understand it may not get many responses, but any response would be extremely helpful!

SaskiaSoi
Member

Hi there, is there any update on this? This feature would be so helpful. 

RYLeigh
Contributor

Commenting in 2023! There is still a major need for this functionality. It's absurd that it's been passed over for so long.

SilvanaPSI
Participant

Any updates here? Can't believe it's not possible to do something so simple... 

JWard3
Member

Many other platforms have this functionality available.  It is shocking to know that the leading automation platform has not yet developed this functionality. Please add this to the development plan for 2024. 

IVoois
Member

We would also really appreciate this functionality! Can you give us an update whether this will be possible within HubSpot?

Mhutton
Contributor

Would be good to have this!