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Status: Idea Submitted
AndrewDream
Submitted by on ‎Oct 26, 2020 10:33 AM

Share Calling minutes across team members - SalesPro

Hi,

 

We have 6 seats for HubSpot Sales Professional. We have 1 out 6 reps using the calling minutes (16 hours - 960 minutes / month) and the other 5 users dont use their minutes AT ALL. Can WE please have the ability to share minutes across team members? It is so frustarting every month near end of month i have one rep asking for more minutes and he cant use from other team members. We pay way too much for this not to be a functionality. Please update/fix ASAP. THANKS!

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5 Replies
FelipeFelix
Top Contributor
‎Jan 27, 2021 8:49 AM

Absolutelly a NEED! My company pay almost 40 licenses for Service/Sales HubSpot and just a few actually uses calling feature and now we are having throuble to do our work because of that.

 

Best,

Felix

AndrewDream
Participant
‎Jan 29, 2021 1:21 PM

Any update to this? @support 

AndrewDream
Participant
‎Sep 29, 2021 12:32 PM

Hi Hubspot, where are we with this suggestion?

KMacDonald7
HubSpot Employee
HubSpot Employee
‎Dec 17, 2021 12:34 PM

Upvoting this idea on behalf of a customer who also shared this need!

ADuong
Member
‎Dec 29, 2021 2:36 PM

Same situation. 5 licenses and only 1 caller. Ability to pool minutes is fair.