HubSpot Ideas

mmccoy2

Setting to prevent call tasks from auto dialing

There should be a user setting to opt out of the auto-dialing functionality when clicking the "skip" or "next" button, when the next task is a call. our database contains many timezones, and often the context of a contact requires a moment of thought before initiating a call. we want our sales people to be able to use this task bar because it's efficient and user-friendly, but the auto-dialing feature is a dealbreaker.Screenshot 2024-11-07 114847.jpg

 

 

3 Replies
CPeterson19
Member

Yeah if someone could please answer this that would be great, I am having the same problem

SKleven
Member

I'm having the same problem as well.

AAngus
Member

This needs to happen. There is an Auto Action option on the prospecting side, but not the task side. An Auto Action for an email is fine as you are able to look at the context around the task and click send when you are ready, but with a call it connects quicker than you can hang up and there is no time to remind yourself why you are making the call and what to think about.