HubSpot Ideas

TLanham

Setting meeting organiser as a Team rather than a user for round robin meetings

When setting up a meeting to be assigned via round robin, you must select a User as the organiser, and you are unable to select a Team. If that user (who was selected as the organiser) leaves the business and their account is deactivated, the round robin link with break - as its tied to the organiser, regardless of whether or not they were a team member on the assignment of the round robin. 

 

If using a Team instead, this would avoid the breaking of links and the requirement to replace these links all throughout the site and throughout chatbots. 

1 Reply
MPenfold
Contributor

An alternative to having the event owned by a user, or a team, is to have it unowned until it is booked. The corresponding url would therefore have a shorter and more representative slug e.g. hubspot.com/consultation rather than hubspot.com/salesteam/consultation or hubspot.com/salesperson/consultation