Set user restrictions in specific Deal Stages in the Pipeline
We would love to be able to exclude AEs from moving deals to a few stages in Sales pipeline. In short, it will be great to have one person, such as our VP of Sales, to be the gatekeeper in deciding which deals should move to Closed Won and the stage before that.
Some people prematurely pull the trigger in "closing" a deal that is not meant to be closed.
Currently, it seems the only restrictions I can apply in HubSpot are the following:
Set Deal Access to "Edit > Owned Only". This will restrict one AE from moving a deal to Closed Won that doesn't belong to them. However, they're still free to move their deal to Closed Won.
Set Deal Access to "Edit > None". They will still need to move deals in stages such as New, Discovery, etc. expectClosed Won - Onboarding and Closed Won.
It will be great to convert this idea into reality.
Thank you for sharing your insights here. I'm happy to share two updates that can address the need outlined here:
You can now restrict editing access to a deal stage to specific users or teams. See this Knowledge Base for more details.
You can now require approvals for a deal pipeline. See this Knowledge Base for more details. We're still in early stages for this one, and plan to introduce future enhancements.
We would really like this implemented. Our example is that people often move deals from closed lost stage back into the pipeline, which they shouldn't but sometimes still do. It also then means the funnel conversion reports are inaccurate.
If a deal is lost but then they re-enquire, we class that as a second deal, so a new deal should be created rather than reopening the previous one. Currently, when someone moves a lost deal back into the pipeline, I have to delete it and re-add it completely, then they have to add the new deal too, so it's wasted time.
Using the 'Restrict Edit and View Access on Properties' combined with Required Deal Stage Properties, you can do this today.
What you do is you create a property, it can be any property type. Once it has been created, you restrict editing access of that property to only your VP of sales (as used in your example). Knowledge Base Article here
You then use the 'Require deal stage properties" function to add the property you created to any stage that you don't want reps to be able to move deals into.
Upvoting this Idea. Another use case is for a deal that is worked on by multiple teams. For example;
Deal Stage 1 - Editable by Team A
Deal Stage 2 - Editable by Team A
Deal Stage 3 - Editable by Team B
Deal Stage 4 - Editable by Team B
Deal Stage 5 - Editable by Team C
Deal Stage 6 - Editable by Team C
We can currently make stages editable to super admins and those with permissions, but it would be awesome if we could say a certain team can access a certain stage. Making too many people super admins in order to edit certain stages is a big red flag. We can do this with other content like customizing the left side bar of records and having sections for certain teams. We also want that for deal stages.
Control deal editing access: select thestageswhich will have limited editing access, then select who should have access:Only super adminsor Specific users and teams. If you've selectedSpecific users and teams, click theAdd a user or teamdropdown menu, then select thecheckboxesof users and teams to allow them to edit deals in the selected stages. ClickSaveto confirm.
Thank you for sharing your insights here. I'm happy to share two updates that can address the need outlined here:
You can now restrict editing access to a deal stage to specific users or teams. See this Knowledge Base for more details.
You can now require approvals for a deal pipeline. See this Knowledge Base for more details. We're still in early stages for this one, and plan to introduce future enhancements.