HubSpot Ideas

matt1406

Set User Availability by Meeting Type in Round Robin Team Links

Use Case:  Sales Team members need to set different personal availability for 2 type of Meetings which are scheduled via a Round Robin Team Meeting.

Ex:

Team Meeting link with Meeting Type of "Discovery" 

User 1 - only available for these meetings Mon-Fri from 1-5pm

User 2 - only available for these meetings Mon-Fri from 9am-12pm

The Availability settings on the Team Meeting set a filter for calendar scheduling across both users, and will show both users as available via this Meeting Link during the entire day if the meeting links' availabilty settings are 9am-5pm. 

 

Solution ideas:

1) allow users a personal setting for linked calendar availability by Meeting Type, which would be checked by the Round Robin meeting link when presenting available times, based on the Meeting Type entered for the Round Robin meeting link.

2) add a function to the Availability setting for the Round Robin meeting link whereby each associated user can have custom overrides applied to the Availability settings.

 

This is a functionality gap for HubSpot vs other Meeting tools such as ScheduleOnce and Calendly. 

 

22 Replies
DanKupl
Member

This would still be beneficial, we'd prefer not to go back to calendly and have more complicated workflows to account for this. 

SDavisCT
Member

We typically have one person who does the discovery calls, and when he's out of the office, two others fill in for him. All three users have different schedules and different parameters (one wants no buffers, one wants 20 minutes). The round robin will not work for these situations which is really frustrating. We're paying thousands a year to have one system but that system doesn't work in an intelligent way in this circumstance.