Set Default Reply Email Address on Forms in Conversations Inbox
I have contact form submissions coming into my conversations inbox from multiple different brands, I am hoping to find a way to set a default "from" email address against these forms so that when I reply to the forms from the inbox it is set to the relevant branded support email address.
This would be great if you could set this up for each form when connecting a channel to the inbox. Now Hubspot uses the e-mailchannel that is on top of your list in the Inbox. This works fine if you just have one channel but is quite a burden if you have multiple channels.
Just a small improvement that would make my life enoumously better 🙂
