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Set Deal Stage Win Probability to 0%

: Delivered
granthensel
Submitted by on ‎Apr 22, 2017 2:34 PM

Sometime a deal isn't lost, but saying it has a 10% win percentage chance is an overstatement. We have many deals in a long-term follow up stage that should be 0% chance of closing, realistically, to prevent them from clogging up our reporting. 

 

Possibile solutions:  

- Add 0% as an option to the dropdown used to assign win probability to a deal stage

- Allow custom numbers to be entered instead of the fixed 10%, 20%, etc. tiers 

See more ideas labeled with:
58 Replies
PFi
New Contributor
‎Nov 9, 2018 4:20 AM

absolutely needed. Should be super simple to just let users allow to customize the radio buttons (or even better select option to enter any number)

A stage does not always mean the same percentage

MonetiseSport
Occasional Contributor
‎Nov 12, 2018 5:59 AM

Yes since upgraded we have 4 general pipelines with unique stages for each pipeline 
Some pipelines have more stages than other since they are run on up sales/or agency approach sales that require more than one buying party. 
So we are very much in need of for example having a 2% probablity ratio in our generic 
First Contact Established stage. 
Interest shown is probably 7% considering how many deals get closed from this stage
So I wouldn't say it is until a Qualified Interest from the end consumer that probabiltiy is offer 10 (around 15-20 depending on what funnel we are in). 

 

 

MonetiseSport
Occasional Contributor
‎Nov 12, 2018 6:00 AM

Im even fine with not having 0% as I can undertstand the binary logic for that if something is 0 it is absolute no chance of closing but the reason we are using percentages and not fractions or any other metrics. Is so that we can make use of the nuances that a 100 number scale provides. So smallest choice should at least be 1. 

JeremyPSE
Regular Contributor
‎Nov 12, 2018 12:39 PM

Currently you have to choose a percentage that's a multiple of 10% for close probability for deal stages (e.g. 10%, 20%, 30%...etc)

 

Giving the option to set at multiples of 5% would be a huge help (e.g. %5, 10%, 15%...etc) - I want to use HubSpot more and more for reporting and dashboards but this makes it more of a challenge to forecast accurately.

 

 

StormCommerce
New Contributor
‎Nov 26, 2018 5:47 AM

We also need the option to add other values than the predefined.

Rachel1
New Contributor
‎Nov 27, 2018 12:41 PM

It would be even better if you just allow up to enter our own percentage!

KeltonErin
New Contributor
‎Dec 4, 2018 4:47 PM

We need the ability to customize probabilities as well! We sync Hubspot with Netsuite CRM and are unable to accurately use Hubspot deals because the probabilites don't match exactly.

isaacpellerin
Occasional Contributor
‎Jan 10, 2019 6:00 AM

This would be great. Just migrating over from Copper where we had the first pipeline stage set at 0% to hold an opportunity when and SDR set an appointment for an account manager. After the account manager had the discovery call, then it would move to 10%.

 

So we use it as a mechanism to show SDR output.

SarahAB
Regular Contributor
‎Jan 22, 2019 1:41 PM

Custom win probabilities would be huge. I just went in to make changes to make our pipeline more granular, and realized it doesn't do it. Disapointed. 

CTA76
New Contributor
‎Feb 6, 2019 2:38 AM

Great Idea - Anything happening about this?

roeyeliyahu
Visitor
‎Feb 7, 2019 8:58 PM

Very needed. to be able to customized the %

Bjoern
Occasional Contributor
‎Feb 9, 2019 5:07 PM

Fully agree. 0% and custom numbers are both needed.

msinger
New Contributor
‎Feb 11, 2019 12:57 PM

Offering only intervals of 10% makes our pipeline really inaccurate. The first stage of our sales funnel is closer to 3-5%, and the second to last stage is almost 98% certain. We use HubSpot not only for internal sales tracking, but also to generate reports that are shared with our Board of Directors and our shareholders. It's quite frustrating to not be able to generate actual, relevant data reports for those forecasts. 

 

DrewEconsys
Occasional Contributor
‎Feb 21, 2019 9:59 AM

Absolutely! How about we just have all the options between 1-99%? Whole numbers do not seem unreasonable.

DrewEconsys
Occasional Contributor
‎Feb 21, 2019 10:03 AM

Agree. Please allow for whole number values between 0-99%. 10% is far too high for our initial phase in the pipeline.

Terryo1
New Contributor
‎Feb 21, 2019 11:27 AM

I've posted previously on this subject when I worked for a different company.  I now definitely need the 0% and increments of 5% here too!

updated to: Delivered
Dylan
HubSpot Moderator
HubSpot Moderator
‎Mar 11, 2019 2:22 PM

Hi HubSpot community, 

Thank you for your continued feedback. I'm excited to let you know that, as of a few minutes ago, custom win amounts are now supported in the HubSpot CRM. To build a custom amount, visit pipeline settings and then the win probability dropdown, type in a custom amount. Then, enter a custom win probability for a given stage - that’s all! 

All of us on the HubSpot Product Team are excited to see how you use this new functionality to help grow your business! 

ashuttleworth
Regular Contributor
‎Mar 11, 2019 7:30 PM

Agree. Currently system is too inflexible.