Set Blackout days for email sends from workflows or sequences
In conjunction with the ability to only send emails during the weeks days, it would also be nice to set blackout days or do not send days for email sequences.
The process would be something like the following. Under the settings panel, an admin would be able to set a master calendar of days to not send emails. So the admin would create a calendar called Company holidays and then enter the days that the business is closed for the year. Then is a user created a sequence or workflow they would be given the option to select a do not send on calendar, and then the automation would only send emails on the days the business is open.
Ultimately, the admin would be able to create multiple don't send on calendars and the users could select a few of the do not send on calendars.
I'm not going to change the status because this feature is yet to be Delivered for sequences, but I wanted to keep you up to date on the workflow development.
So we have recently upgraded to Sales Pro only for the purpose of using sequence which is important for our business.
However, while configuring we ran into this situation where we cannot change the 'business days'. Our country observes Sun-Thu business days which means the customers will be receiving emails on Fridays (which is weekend) and NOT receive emails on the first day of the week which is Sunday. This completely kills the point of using sequence.
Need to block out holidays and sometimes the day before or after.
Also I have some users who don't want to send auto emails within a sequence on Mondays, so having the ability to block on a calendar would be ideal - something beyond the "business days" selection.
I'm building workflows and while I can avoid by manually counting days with the initial lists, it fails quickly when you're working with a workflow that sends emails with active lists that are updated at any point.
Blackout days, covering weekends defined pre-defined holidays that can be customised depending on the location (e.g. bank holidays in the UK or memorial/independence/labor day in the US) is a must.
