Set Away for all Conversations

The setting to be away is only functional for the chat and not all email conversations. My team consists of members that work only part of the week and the days when some team members are away they still get new emails assigned to them. I thought since the away setting is at the bottom of the Conversations site, that it should apply to all conversations and overwrite the assigning rules. 

 

Please add away setting for all conversations, not only chat, so I don't need to re-assign loads of emails every morning! 

HubSpot updates
1 Reply
AliceSixandFlow
Occasional Contributor

Wholeheartedly agree with this, one client is using conversations inboxes to set time-sensitive tickets, so assigning to absent team members is a nightmare!