HubSpot Ideas

NicoleSengers

Set Association Labels On Records via a Workflow

I would love to be able to add in the new association labels using a workflow - rather than needing to do this manually.

this would enable businesses who have contact A who makes a booking and Contacts B, C, D etc who attend a course or an event flagged as attendees. so a business knows which are valuable contacts.

 

It would also be helpful to be able to use a workflow to send different communications to clients based on their association tag.

358 Replies
gsemple
Participant

I'm confused, is this feature available yet or not? I can't seem to find a way of setting the association label when I create a record in a workflow and want to associate it to the enrolled record. This feature would be extremely helpful! Would really prefer to avoid using Zapier to achieve it.

rachaelsink
Participant | Gold Partner

@zeke is there an update on this? I would love to automatically assign an association label based on a deal property, but I don't see a way to do this, but looks like it was in the works last year?

SealaB
HubSpot Employee

+1 for customer

TQueen
Member

This functionality would make our lives so much easier. The ability to assign association labels via workflow or automation would be incredibly helpful!!

MikhailK
Contributor | Diamond Partner

This app has a set of workflow actions for associations, including "change association label" Workflow action - https://www.resonatehq.com/toolbox-for-hubspot

DavidVoigt
Top Contributor | Elite Partner

+1 at the very least, when creating an object right then and there, in the workflow if another object (i.e. create deal from contact) have the option to associate with label (i.e. "customer").

Lauren_Lokker
Participant | Elite Partner

Adding to the chain - this feature would be extremely valuable and it's very limiting to have to ask teams to manually change the label on records as it is an easily forgotten step. 

PAlessiKrarup
Participant

Need this

santiagotorresv
Participant

I had to make a workflow that notifies me when a new business is created so I can put the association label on it and thus not depend on the sales representatives to place it 😞 I add myself to this request!

KahuanVTL
Member

That's fantastic news! My company has an indication program that will be significantly affected by this development. The workflows will be streamlined, making processes simpler, and our database will express its gratitude.

alesuer
Participant

It looks like the most recent update on this is from August 2023. Can you please share any new updates/expected timeline for launch? 

RyGuy
Contributor

I agree, an update would be wonderful to get. This is right up there with automatic or forced phone number validation in features that are awesome but never quite made it to the finish line in terms of usability.

SMeyer0
Contributor

Am I imagining this or do we now have to associate a Parent or Child Label now when associating a 'company' to a Company Record?  The workflow is really necessary if that is the case...though I'd have to think hard on what the triggers would be.  Actually we do have a 'building type' custom property that I think could be used as a trigger.

 

Though I think we will like that ability to create 'paired labels' for Company records which seems to be a new functionality.  Taht may allow us to create a deeper hierarchy of associated cmpanies (than just parent/child).  We have corporate offices (parent) and communities that corporation owns (child) but also regional offices, etc.

fooforme
Member

Contact to contact associations via workflow would be amazing.

The ability to send communications outside of just marketing emails to associated contacts would also be helpful.

Log activites (calls, etc) to both associated records too, pretty please!

Thnks devs!

TicTacTim
Participant

Agreed! We are forced to create an app or use some extension such as an integration platform, which is unfortunate. This does not align with HubSpots' goal becoming a whole-in-one-platform for end-users. Hoping to see some updates soon! 🙂

 

Also, opting into the beta did not work for us. Is it correct, that there are currently no updates? Thanks!
Best Tim

Kevin84
Member

Being able to automate the the Association Label will really make our lives so much better

ARay7186
Member

Yes, this would be super helpful! 

CJohnsonPiano
Contributor

In creating a workflow recently, I noticed a prompt in Hubspot for this option:  

https://www.resonatehq.com/hubspot-quote-tools (edited after poster response)

 

Does anyone have experience with this 3rd party tool for enabling automatic or workflow associations?  

MSaye
Participant

@CJohnsonPiano  That link isn't working. Looking at the URL, I assume it is to your HubSpot. What 3rd Party tool is it? We are using Associ8 and works well. 

n_costa
Participant

Hey @zeke , could you possibly share a progress update on this function?