HubSpot Ideas

Sequences - Allow for team based Sequence

We would like to have the ability to create a sequence that could be sent from our team email rather than our personal emails. Our company NEVER uses personal business emails to communicate with customers. 

 

We need to create a sequence that originates from our main conversations inbox and any replies come back into the main conversations inbox for any rep who is working to help assist that customer. 

 

Without this option, we can't set up a sequence. Thank you.