HubSpot Ideas

ddomroski

Sequence Testing

It would be great to be able to test a sequence immediately (see the emails and task notifications) instead of having to wait for it process through the timing.  

HubSpot Updates
Not Currently Planned
September 11, 2023 09:20 AM

Hi everyone,

 

I'm Ana, the PM for sequences here at HubSpot. This idea is on our radar, but not our roadmap at this time, specifically through the end of 2023. I understand the need to test out and preview the content you’re sending your prospects and contacts, and we'll continue to investigate how to make this a reality.

 

I also wanted to highlight a workaround mentioned in this thread: sequence emails are made up of templates, which can be sent to yourself to preview how an email will appear to recipients. To do this, navigate to any test contact, open up the email compose window and click ‘Templates’ to select and send any email template.

 

I appreciate the feedback and examples shared in the thread! If you would like to chat more about this or other sequences feedback, please feel free to message me directly and we can continue the conversation.

 

Best,
Ana

Not Currently Planned
April 27, 2020 01:57 PM

Hi Community,

 

For transparency, I'm updating this idea to 'Not currently planned' because sending a test sequence is not currently planned in the team's work this quarter. This idea is on our radar though, and we see agree with the value that comes with being able test send an entire sequence enrollment immediately rather than needing to wait several days. Doing this would mirror some functionality that is currently possible in Workflows.

 

I will update here if and when we decide to review this issue to be planned in the sequences roadmap.

 

Best,

Glen 

103 Replies
pdetlefs1
Member

Yes - we need this ASAP !!!

Ben3
Member

needed here too ! 

EW516
Participant

Hubspot! How is this update coming along? We need to see how these sequence emails look before we send them. Especially to be able to see how the formatting renders and how the message looks on mobile. Let's go! 

QwickStart
Participant | Partner

This would be a really valuable function.

JVega0
Member

+1
How is this not part live yet ? 😄

harrylee
Member

Yep definitely still need this!

JRyanDavis
Member

Strongly agree on this! We are a new HubSpot customer and testing our first sequence. Completely take by surprise previewing a sequence is not an option.

JSchonrock
Member

Wondering if there is an update on the timing of this?? Need this desperately!

KJaju
Participant

Hubspot is well behind the curve when it comes to sequences. So many basic features are missing. 

 

Can't speed test a sequence. Can't preview what sequences will look like. Can't differentiate between prospects based on clicks/open rates. Can't split test sequences. Can't personalise sequences easily.

 

Outreach/Salesloft seem like significantly better alternatives if you rely on sequences for your sales process.

DMockaitis
Member

Please make this feature

MShaikh
Member

I can only reiterate what has been said above - seems an obvious development for HS to make - the ability to test sequences please!

iamathlete
Contributor | Platinum Partner

I'm surprised Hubspot doesn't have the ability to test sequences just like there is the ability to test workflows.  Hopefully enough people want this that it can get on the docket for consideration.

 

naq
Member

Agree ... this is signicant gap in functionality

richard88
HubSpot Employee

Similar Ask: https://community.hubspot.com/t5/HubSpot-Ideas/Add-test-functionality-to-sequences/idi-p/422842

 

This would be a very helpful feature for a lot of customers who would love to see the process before enrolling their contacts. 

DOBrien7
Member

Pretty surprised this doesn't exist. Every email sequence tool I've used previously has it as core functionality. Please prioritize if possible.

rodcunha
Participant

How can this not be currently planned? Such an important feature to iteratively improve our messaging.

 

Please get this schedulled HS.

 

 

Turbonavicius
Participant

Replied by the product team a year ago it is on their radar and still nothing is happening. This is not a 'nice to have' feature this is a must feature if you want to have people using sequences. Nobody is going to risk their reputation by sending untested sequences. So you promote 'sequences' feature in the packages but it actually is unusable. And on top of that I wonder how hard it is to add one button and a field for an email 😄

Motive_R
Member

This should absolutely be a feature - it's standard QA given the hype at Inbound on being the future of CRM I'm hoping that feature is added as marketing ops and outbound teams should be able to preview the multiple emails and messages being sent BEFORE deploy 😕 

helenasolsona
Contributor

Any updates on this? Seems like you've already got the hard work done, having this for marketing emails and workflows. It's really needed in sequences, since it's quite common to spot mistakes when testing.

KRobles
Participant

Any update on this? I am complete agreement with this as well! As other users have stated, I am surprised this wasn't already an automatic feature.