To my surprise it is not possible to send email to company-based lists.
We have an integration between CRM system Koho and HubSpot, and store a lot of business critical information about contracts and customers in Koho. The integration pushes data to HubSpot (custom fields) which has been selected as the agile tool for communication and marketing to our customers. Due to the company dependent information, I found out the hard way we are not able to use company-based lists to reach out to our customers.
I hope you would develop this feature very soon. Usability of HubSpot would be much better without exporting data to excel and then importing the same data back. It just doesn't make any sense.
The experience was totally unexpected not being able to send to a company-based list and it caused a lot of unnecessary trouble in a tight time schedule. I hope you would at least give information about the absence of the feature in the list and email tools.
This is how we've worked around... Create a Contact list where filters are based on the associated company's field you want to segment: example industry=retail
If I was in marketing, this alone would keep me from paying for the marketing hub. Kind of an unbelievable hurdle when you are talking about a marketing platform. Please rectify.
I'm sorry for the frustration caused by this. I'd really recommend upvoting the Idea in our Ideas Forum regarding this, and commenting with your use case. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes. Our Product Team regularly monitors the Ideas Forum.
This issue is more than 2 year old, please stop pointing us towards a page where we can watch "ideas"? Just admit you can't or won't implement this basic feature instead of insulting our intelligence.
Just jumping in to echo that this feels like an absolutely essential feature. I’m in the exact same position as the original post and I can’t believe that it is not possible. As the OP was almost 18 months ago I’d love to know if there’s a reason why this feature can’t be implemented or a reason that it hasn’t had a reply. So many people on here requesting the same thing that it feels like a no brainer to introduce.
It is frustrating that I was pointed towards this page to suggest the feature when it already exists. I'm pointing the rep I was speaking to in the direction of this thread to try and escalate it but it feels like it won't do anything unfortunately.
Hello, We need this option to be developed as soon as possible. It's very disappointing that we can't do this simple action and it makes us do a lot of extra work. Can you at least give us an update on the situation in view of the comments above.
