I'd love to see different alert tones available for forms, revisits, chats, etc., and perhaps something more intense for incoming chats as they can be easy to miss even with all alert types set to on. As I'm often multitasking, the only thing that ensures I get to a chat within a few minutes is the alert noise, but it's a quick noise that can be missed (We're often on the phone). So, by the time I see the email notification or the notification on my HubSpot page, the user has often left our website already. Perhaps a big red pop up or something like that
@Aworrall13 Great to know it works for you.
@StatMedInc We definitely understand your pain. The new sound should at least fix the issue of the sound being too low/too loud. However, we empathize with the pain of not having the right sound for the team and are aware of the need to have multiple sounds to choose from and reviewing this request at the moment.
Thanks for your feedback!
In February, we worked with a sound engineer to release a new sound.
We’d love it if you could give us feedback on your experience with the new sound.
At the same time, we know of the need to have multiple sounds to choose from and we have been reviewing this idea.
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