I would also like to have that funcionallity. Some of our leads have mobile numbers only, so it would be great to be able to search for any number and make it show up on the search bar.
This is a very good point actually. In today's time and age, mobile phone is used a tons more than phone. Not saying you should change it, but you should also search against mobile phone field.
Also, HubSpot concept of searching 'contains' doesnt work very well if the field value is only one string. e.g. if searching field contains 1234, it wont work if the field value is 12345678. but if the field value is 1234 5678, then it work.
Yes, please impliment this - it is so handy to seach by numbers and mobile is the most used. I am having to input the mobile number into the phone box to get around this, please implement!
Me parece increible que una funcionalidad tan básica que tiene cualquier app, no esté disponible en una herramienta que pretende ser tan potente como Hubspot. ¿Hay alguna estimación? ¿Fecha? ¿Está planificado solucionar este tema? Veo que la petición es de mediados de 2017, y estamos a punto de entrar en 2019.
Hubspot provides 2 fields for phone numbers: (1) Phone number and (2) Mobile phone number. Obviously, we enter direct mobile phone numbers into the field - Mobile phone number, which occurs to be not considered when trying to search contact in the searching bar.
That complicates things in the following scenario:
We do cold calls every day.
Often, clients call us back.
And before answering we need quickly to check who is calling. We can't do it no with the searching bar.
The workaround is entering mobile phone numbers into a Phone number field, but isn't that ridiculous?! Why we need Mobile phone number field (provided by Hubspot) then if we can't use it in a full?
Please allow searching bar consider Mobile phone number value too when searching for the contacts.
You can enter 2 values for Phone Number field with a space separating them so you can at least enter the mobile number also there, and both numbers are appearing when you search any of them
Unfortunately, numbers are always entered differently in Hubspot. Often they are copied from a homepage, or just typed in by different people. This results in different formats such as +49123456, 0049123456, 0049 123 456, only 123 456 and so on. Unfortunately, it is not possible to find a number (for example, a missed call) in Hubspot. And generally in sales, but especially in cold calling this leads to unsightly situations on the phone. It would be great, for example, to have a search field especially for telephone numbers that somewhat is more flexible / far-sighted with the requests
in the "global search" you can find the contact but you have to type exactly the number you stored in your contact: so 0176 or +49176 doesn't work. But I wanted to add my phone system via zapier and there i can not search in the global search only in contacts... so i also hope that this will be fixed soon.
Please implement this, or something like it. It would be tremendously helpful.
It'd be especially great if the Phone Number field worked just like the Email field, how you can put in multiple addresses, and even label one as primary.
Thank you to Natsumi who hopefully will be highlighting this thead with your development team soon.
I hope this can be scheduled to be added soon to your updates.
PLEASE ADD MOBILE field to the SEARCH function in CONTACTS AND COMPANIES
We are double entering a lot of our records currently, and generally not knowing who we are talking to as they have both mobile and a local phone number but the mobile number is not returning any contacts (as this field is not part of the search function).
14/12/2020 12:34 PM
Hi JenNS1
I hope you had a good weekend.
I have notified the Ideas Forum manager about this idea post and the product team will update the status as soon as they can on their end. Although I did share your feedback to the Ideas Forum manager, I highly recommend you to leave your comment directly in the post so that the product team can review and keep all of the feedback in one place.
Please don't hesitate to share any future feedback in the Ideas Forum too!
This may now be happening! Fingers crossed it is platform wide roll out.. I'm having luck searching for mobiles that we haven't moved to the "phone number" field 🙂