HubSpot Ideas

SMCNULTY

Search for multiple criteria or entries inside a single field

Feature:

Within either default or user created fields, there needs to be the ability to search for multiple entries

 

For HS default field "Email" it's possible to enter a primary email address and second (third/fourth....) email address.  The addresses other than primary are not searchable via a view filter or via a contact work flow.

 

Reason for need:

My company has contacts who have erroneous second email addresses entered in the Email field.  This is causing problems with ticket routing.   I have no way to either flush these out via a filtered view or perform any automated fix via a work flow.

 

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