Search contacts, companies and deals by custom properties
We need the ability to search (not filter) based on custom properties.
Use case: I am speaking with someone on LinkedIn and need to find them within the CRM. Her name and email do not give the correct results.
If I could search her by LinkedIn URL (custom property) I would always get the correct results because people have many email addresses but only one LinkedIn URL.
I can't understand why the ability to search for contacts or companies by a custom property (i.e. account number) would be only available to Enterprise level accounts. Does Hubspot not think that smaller companies use account numbers or have the need to be able to search by these terms? This makes the CRM wholly unusable. For such a simple ability, you really are making it difficult to continue selling Hubspot.
This feature has been delivered and is included in any of our Enterprise Hubs."
This is ridiculous. The functionality is an obvious one, to limit this to enterprise as a commercial decision is frankly a **bleep** joke. does not make HubSpot scalable.
Hubspot should seriously think about this sort of decision-making process when it comes to deciding what functionalities are available.
I've paid for the sales and marketing hup.. why would I need to pay for enterprise just to filter deals by company properties as well ... this is surely a requirement for most businesses regardless of size, and anyway clearly the functionality exists!