This would be for our support team to allow us to draft FAQs for new products or features ahead of time and schedule the articles to go live in our Knowledge Base on a specific day and time.
This feature would allow us the flexibility to proactively set up articles for releases without the concern of needing to double back to set it live.
Knowledge Base articles often come hand-in-hand with a new feature release/system update. The update email (containing links to KB articles) can be scheduled, but the related knowledge base articles (new and existing updated) cannot. Having them scheduled to publish/update around the same time as the email would be beneficial here to reduce the manual workload on Marketing/Support teams, especially around big feature releases.
