HubSpot Ideas

MatthewBoyd

Save & Don't Send Meeting Updated

Hey Guys, 

 

We've seen that if we go back and update a Meeting Activity, even if it's the "Team Notes", HubSpot will ALWAYS send an updated meeting invite to the Contact. There is no way to stop this. 

 

It'd be awesome if there was a "Save & Don't Resend Invite" button so that if we are just updating the Team notes (Internal) the attendees don't get an "Updated Invite" out of the blue.

 

Thanks! 

6 Replies
Samuel_YC
Member | Elite Partner

Upvoted - need this implemented 

wallawalla
Participant

Great idea - we need that! It's happened to us a few times where all clients have received updated meeting requests. It doesn't come across very professional.

hannahflat
Contributor

Agree this is 100% needed - you can't even update the meeting outcome to completed without sending the update to the attendee. 

MagdaPrichodko
Participant

Yes, please, por favor, bitte, proszę, vaer sa snill.... 🙏🏼 It's URGENT!

AStansbury
Member

This is a problem for us as well as we use logged meetings to track when sales demos happen. Sometimes we change the date for internal tracking purposes, but don't want the update sent to the customer. I don't see why this needs to be sent to the customer ever- what's the purpose?

JRyan0
Member

This has caused some issues for us. We're trying to actively track meeting activity, so we often need to update the meeting times and notes. However, I don't see why the recipients need to be notified of these updates, as it causes confusion and often results in follow-up messages to verify if there was an error.