We've seen that if we go back and update a Meeting Activity, even if it's the "Team Notes", HubSpot will ALWAYS send an updated meeting invite to the Contact. There is no way to stop this.
It'd be awesome if there was a "Save & Don't Resend Invite" button so that if we are just updating the Team notes (Internal) the attendees don't get an "Updated Invite" out of the blue.
Great idea - we need that! It's happened to us a few times where all clients have received updated meeting requests. It doesn't come across very professional.
This is a problem for us as well as we use logged meetings to track when sales demos happen. Sometimes we change the date for internal tracking purposes, but don't want the update sent to the customer. I don't see why this needs to be sent to the customer ever- what's the purpose?
This has caused some issues for us. We're trying to actively track meeting activity, so we often need to update the meeting times and notes. However, I don't see why the recipients need to be notified of these updates, as it causes confusion and often results in follow-up messages to verify if there was an error.
I think this should be a basic feature? Just discovered now since my sales team needs to log meeting details on hubspot from now on, which they can do only after they have finished the meeting...
I'm not sure if this is HubSpot's top priority since it was first raised in 2021. As a CRM focused on tracking meetings and time, this really should be a basic feature, as you mentioned @SMontagnani. I get so many replies from clients when im adjusting my meeting times after it has taken place.
Has this still been fixed? Went to edit a meeting as "completed" and it flags the meeting activitiy that an update will be sent to the attendee. There's no reason to do this at all, it would be extremely unprofessional and really mucks with meeting tracking metrics if we can't edit after the fact.
Encountered this issue today, and we're hoping this get's fixed soon. Amazing this thread has been open for four years now. We use meeting types for workflows and reports/dashboards. In our specific case, when our team receives a meeting invitation from outside it will of course populate on their calendar and create the meeting event on the contact record. But if they try to change meeting type or info on the activity within HubSpot, it would require them to "update" or resend the meeting invitation. Even with manual edits from our reps, this feature is fundamentally flawed the way it is now.
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