Sales Templates available in the contact / in workflows

Hi community,

 

I'm facing the question that we definitly need for marketing emails as newsletter the language of the contact (besides email, name and salutation).

In every form on our homepage we have a hidden field setting the language of the contact.

But for contacts created out of sending Emails based on Sales Templates with the HubSpot Sales Outlook Add-On we currently have no automated process and a lot of contacts without language maintained.

 

The issue is that I cannot trigger a workflow based on which Sales Email /Sales Template is sent. This information is currently not available in the contact. That's a pity.

Does someone experience the same problem? How do others handle the maintenance of the contacs' language?

 

All the best,

Deborah

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