We need to understand how to properly track sales email clicks within Contact Views, Reports and Notifications. We currently only have the ability to utilize the three "recent sales email" contact view fields but that only provides a date, total counts would be more helpful and that is NOT an option within HubSpot currently. We know we can see the information on the contact record but don't understand why it can't be pulled into a view or a report to take action on the activity.
We want to be able to see how many times a contact has opened an email, clicked on an email and create workflow or other notifications when contacts take actions like that, or create additional workflow automations based on that data.
We want to be able to show reporting that details how many sales emails have been opened and clicked and attribute them to a campaign whenever possible.
