Workflow seems to have internal SMS but there is no option for SMS to contacts. Thinking as a reminder of appointments it would be a great feature.
I understand there are legal issues around use of SMS but be great if could figure a way to use it and manage that it is used within legal guidelines.
I'm Jesse Tremblay, Product Manager for our Automation products. Thanks for the feedback here. While we don't have anything in the works just yet, we are currently evaluating this idea.
In the meantime, we suggest utilizing an SMS integration provided by one of the apps in our marketplace: https://ecosystem.hubspot.com/marketplace/apps
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