Having a rich text, text box in the contact properties to add short notes to would be ideal for easily identifying some content in the text box - currently SF and HS sync do not support syncing notes with notes so making information easily accessible in the contact record in salesforce means using custom properties. Free text is a good work around but can get congested without headers/bold/italic/colours etc.
I’m Shay Jones, one of the Product Managers on the CRM product team. I'm happy to announce that this feature is now in Public Beta. If you'd like to try it out, contact your Customer Success Manager and they'll help you get access.
Thank you all for taking the time to submit, vote and comment on this Idea. Your feedback is greatly appreciated!
We currently have support for creating rich text CRM properties in a limited BETA, and are looking for feedback.
If you are willing and interested to provide feedback on the property and have a good use case, please reach out to your customer success manager to request access.
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