HubSpot Ideas

Tichaelmuck

Restructure Sales Pro License Sales for eCommerce Clients

HubSpot is creating its own barrier to entry for eCommerce businesses wanting to invest in HubSpot by mandating the requirement to buy 5 Sales Pro licenses. Purchasing just 1 license needs to be an option for agency partners.

 

Currently, Sales Pro is required to unlocked several critical funcationality pieces needed to built out end-to-end eCommerce systems within the platform:

- Deal automation for post-purchase marketing activity (the main pain point)

- Revenue goal setting and tracking on dashboards

- Full functionality of the HubSpot/Shopify native integration (it unlocks 3 workflows, 1 contact based, 2 deal based)

 

For businesses with a wholesale/inside sales department too this is less of an issue as you can make the case for the 5 Sales Pro licenses. However, for eCommerce businesses that go direct to consumer only, 4 of those licenses are completely wasted. The full functionality that Sales Pro unlocks are largely irrelevant for these kinds of businesses. At $500 extra a month for the 5 licenses, it's hard to justify bolting on Sales Pro during a Marketing Pro or Enterprise sale. I can bolt on other technologies that do as good or a better job than HubSpot's Sales Pro funcationilty unlocks at a cheaper cost.

 

HubSpot is getting in their own way of selling to a new customer base.