Hello!
This is for the Service hub.
Currently you can restrict inbox ownership to team(s) or user(s). However, ticket ownership within a pipeline is wide open. When the service reps click the drop down to assign an owner, they see every person with access to HubSpot: sales, marketing, etc. We would like to restrict the selection of ticket ownership by pipeline similarly to how you can restrict inbox ownership. That way the service reps only see the list of relevant people and don't acidentially assign to a person in a different department.
Thank you! Please vote up if you agree!!!
