HubSpot Ideas

Otterbot

Restrict specific contact record fields to admins

It would be very useful to be able to restrict viewing of specific contact record information (such as address fields) to certain admin roles only. We use Hubspot for both Service, Sales, and for business development. We need our Service team to be able to see all Contacts, because otherwise, they cannot see Deals and other customer service related information in the Conversations Inbox.

 

It would be helpful to be able to restrict sensitive fields, such as physical addresses, from the view of our very large Service team.