HubSpot Ideas

bencefarkas

Restrict moving deals between stages

Goal: 
HubSpot users should be able to be restricted when moving deals between stages. Let's say you have a Sales Pipeline with stages like "Qualified Prospect", "1st Meeting", "2nd Meeting", "Proposal Given". You shouldn't be able to move a deal from Qualified prospect to 2nd meeting as there must have been a 1st meeting between.

 

Why is this good?
As HubSpot's deal funnel analytics works the same way it would be more accurate and this way sales people would be incentivized to update their own deals more frequently. JIRA has a similar option although it's for a different purpose, it would fit how HubSpot's pipelines work.

 

How to create this option? 
Admin users will want every kind of restrictions, not just the one where you can only put a deal to the next or previous deal stage. As a user experience on where to add this to HubSpot I would suggest adding this option to the Deal Settings page (where you are able to edit deals and create automation for them).

 

I would change the "Delete" button to "Actions" and add this functionality as a possible action to choose which deal stage the deal can move to from its current deal stage.

88 Commentaires
Hawk-Steve
Contributeur de premier rang

+1 from me.

 

To add to this, I'd like to see a way of restricting permission from moving deals between certain stages all together. Some of the portals I work with run mostly off of APIs/workflows, so the deal stage changes through setting a deal property to the correct criteria (rather than click and dragging).

fabiogomesds
Participant

+1

Gary_Wright
Participant | Partenaire solutions Diamond

I agree that this would be a very helpful feature.

Often there are different job junctions involved further in the pipeline, and clients have requested for only users part of the Finance team to be able to move a deal to closed-won for instance, once they see the amount reflect in the financials.

Marius_Smit
Membre | Partenaire solutions Diamond

Agree

BeancavNiekerk
Membre | Partenaire solutions Diamond

Agree, there needs to be more flexibility in deal ownership & deal permissions for sales/deal pipelines. 

DKlapwijk
Membre | Partenaire solutions Diamond

Agreed. Would be a nice feature 

TKrajewski
Membre

Agree. 

PrateemaK
Participant

Agree!

LLuxton
Membre

Agreed, good feature. I'd also like to reststric backwards movement through the pipeline. For example, if you have a "Demo Completed" and a "Proposal Sent" stage, once the deal has been moved to "Proposal Sent", it would not be able to move back to "Demo Completed" without admin privledges. 

ChrisKearns
Membre

Our team would benefit greatly from this feature!

hzey11
Membre

This would greatly improve our pipeline management. Following, hoping to see it offerred soon.

MDesprez
Membre

Great idea ! We really need this feature !

COrtegon
Membre

It would be great if this could be possible. I support this idea.

MDiniz
Membre

Great idea!

mcclured
Participant

100% agree. 

 

Upvote my related idea that would solve this and provide a lot of other flexibility to enforce stage advancement criteria:

https://community.hubspot.com/t5/HubSpot-Ideas/Logical-criteria-that-restrict-moving-deals-between-s...

SBracey
Membre

+1!!!

KLio
Participant

Yes please! The funnel reporting is next to useless without being able to restrict movement in stages. 

T-Roth
Membre

+1 !

 

It's definitely a must have when you have API-driven pipelines to guarantee data synchronization.

That would be great to have limitations on property changes for each pipeline.

 

e.g. : for my transactionnal pipeline, I don't want my Reps to be able to change the deal properties (included the stages) but they are able to log calls, ...

e.g.2 : for my prospecting pipeline, my Reps are free to create all the opportunities they want

JV-4
Membre

Hi! 

Does anyone know a workaround until this is HS approved and implemented? 

 

Grts

Alysha_TW
Contributeur de premier rang | Partenaire solutions Platinum

100% agree, if we had this feature the "Conversion" deal report would be more reliable too. In most portals this "mic drop moment" report (ie to show you how deal stages move through your pipeline so you can improve) is often a wasted report as HS only tracks conversion on the deals that go through every stage. Forcing certain deal stages to occur would fix this problem. Additionally, it would be in the same vein of thought as the "Conditional" fields HS recently added so certain properties must be gathered at each stage before progressing.