Please set up the ability to restrict access by password to articles in the knowledge base/categories.
This would allow for users to create internal knowledge bases that would not be public facing. It gets around having to custom code a webpage so that the hierarchy of categories/articles is easy for users to find. It would also make this more competitive with the other products on the market like zendesk et al. who already have this functionality.
Earlier this year we release a restricted-access feature to the knowledge base. This feature allows you to restrict access to individual articles in your knowledge base. You can read all of the instructions here.
Right now we have no plans to restrict access to categories. If you want to restrict access to an entire category, it can be achieved by restricting access to each article within any given category.
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