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Status: Delivered
LROADY
Submitted by on ‎Jan 28, 2020 1:55 PM

Reset Cookie Banner

I have an update to my privacy policy (CCPA compliance!) and want to be able to push the cookie banner to reappear to returning visitors to advise of this update.

 

At this time, HubSpot support advised i need to get a developer to implement cookie removal: https://developers.hubspot.com/docs/methods/tracking_code_api/remove_cookies?_ga=2.243722307.7500995...

 

I wish there was just a button on the cookie policy settings page that did this for me.

 

See more ideas labeled with:
HubSpot Updates
Delivered
January 20, 2023 03:35 PM

Hi everyone! Thanks for submitting this request. My name's Rada and I'm the PM for HubSpot's cookie banner. I'm going to mark this request as delivered because we do now have the option to add a 'Cookie Settings' button to your website using the steps here: https://knowledge.hubspot.com/privacy-and-consent/customize-your-cookie-tracking-settings-and-consent-banner#add-a-cookie-settings-button-to-the-cookie-consent-banner

 

If a website visitor clicks the Cookie Settings button on your website, it will pop up the consent banner once more so that the visitor can update their preferences. This option is available for all HubSpot subscriptions.

In Beta
January 28, 2021 06:16 AM

Hi all!

 

Tyler here, product manager for the cookie banner team. I am excited to share this is in beta and being rolled out - we are providing a button embed code in cookie bannner settinngs that you can place anywhere on your website which will cause the banner to reappear when clicked. 

 

This will be live for all soon, so I will update this idea once it's out.

5 Replies
JGB
Participant
‎Aug 6, 2020 7:53 AM

We've got the exact same scenario and were provided with the same 'solution'. The API option unfortunately still requires for the action to be triggered by the visitor which proves challenging at best. I thought that creating new cookie policies would re-trigger the popup but clearly not. This issue, coupled with the ability to accept cookies at an individual level, should be part of the GDPR set up in my opinion as it's no longer a 'nice-to-have' but a matter of legal compliance. 

andreorfgen
Member
‎Jan 8, 2021 7:28 AM

Same Scenario.

In Beta
TylerScionti
HubSpot Product Team
HubSpot Product Team
‎Jan 28, 2021 9:16 AM

Hi all!

 

Tyler here, product manager for the cookie banner team. I am excited to share this is in beta and being rolled out - we are providing a button embed code in cookie bannner settinngs that you can place anywhere on your website which will cause the banner to reappear when clicked. 

 

This will be live for all soon, so I will update this idea once it's out.

Music_Man
Participant
‎Jul 27, 2021 1:36 PM

Thank you!

Delivered
radapop
HubSpot Product Team
HubSpot Product Team
‎Jan 20, 2023 6:35 PM

Hi everyone! Thanks for submitting this request. My name's Rada and I'm the PM for HubSpot's cookie banner. I'm going to mark this request as delivered because we do now have the option to add a 'Cookie Settings' button to your website using the steps here: https://knowledge.hubspot.com/privacy-and-consent/customize-your-cookie-tracking-settings-and-consen...

 

If a website visitor clicks the Cookie Settings button on your website, it will pop up the consent banner once more so that the visitor can update their preferences. This option is available for all HubSpot subscriptions.