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Reschedule Meetings Feature

Contacts are double booking without canceling their previous meeting! It would be great if they got a HubSpot confirmation email with a reschedule button on it, or if the Contact already has a meeting book, the Meetings page recognizes it and presents an option to reschedule or cancel old meeting. 

HubSpot updates
Reschedule Meetings FeatureHubSpot Produkt-Team
changed to: In Planning
Apr 25, 2019

Plans change, things come up, for you and your contacts. Without the ability for your contacts to reschedule, they will often no-show, cancel, or use your Meeting link to re-book. We plan to add a feature to Meetings to allow contacts to reschedule a meeting. This is not yet in development, but on our product roadmap for Meetings.

48 Kommentare
papuchon
Mitwirkender

Let's do this HubSpot, +1

MissTipsi
Berater

Wow, just realised in testing that this issue exists. I thought I was going to be able to ditch Calendly but this is a big problem, starting to realised that what looks great at first glance is actually a seriously weak link in HubSpot's sales features.

lnglkcpx
Berater

Definitely need this!

mporras88
Mitwirkender

Any update on this?

rwparker
Mitwirkender

Surprised to see this feature not yet available.  It does show as "In Planning" so that gives me hope.  I can only imagine that many of my contacts will be frustrated to receive an email that does not allow them to:

 

1) Fully cancel meeting

2) Reschedule meeting

3) Add the meeting info to their iCal/Google Calendar

 

These are default features available on most other systems.

ShockinglyD
Berater

Everyone, please continue to send your desire for this feature to Hubspot, especially to their social media channels.  This is how we got it into the planning stage.  They said that they priorize features based on customer demand.  Let's make this urgent for them!

papuchon
Mitwirkender

There is a very important point that Hubspot needs make sure to not overlook in development.

 

For rescheduling, you need to allow Hubspot users to pick a different external thank you redirect page than for the original meeting link.

 

If you don't do so, anyone tracking conversions with a pixel will see inflated conversion data every time a reschedule happens, as the leads will view the thank you page with the tracking more than once.

 

Please, please, please Hubspot do not get this wrong. It took already long enough to get the meeting module to redirect to an external page and track conversions properly, it would be too bad to ruin it already!

graceotaiza
Sachkundiger

Hubspot this is so important! We switched over from calendly and have had non stop double bookings and no-shows that are messing up our google calendar. Please get this done for your loyal customers asap.