Reschedule Meetings Feature

Contacts are double booking without canceling their previous meeting! It would be great if they got a HubSpot confirmation email with a reschedule button on it, or if the Contact already has a meeting book, the Meetings page recognizes it and presents an option to reschedule or cancel old meeting. 

74 Replies
Esteemed Contributor

+1

New Contributor

Any more updates on the development of this?

Occasional Contributor

I'd love to see this implemented as well. 

New Contributor

I use Acuity and many of our consulting clients use Acuity or Calendly.  We CANNOT switch to Hubspot meetings until there is a cancel / reschedule feature added.  This means that we have to write and maintain NUMEROUS zaps and workflows to do the same thing.  PLEASE make them options, so I can disable cancel and enable reschedule.  Also, we need the ability to add different appointment types and locations.  

Occasional Contributor

@glencornell Do you think the decision to not work on this feature will be revisited any time soon? This is quite a key functionality to make the HubSpot meetings tool competitive vs tools such as Calendly.

New Contributor

I had hoped to ditch Calendly all together, but I can't do that until leads and clients can reschedule or cancel their own appointments. Please get this moving soon!

Top Contributor

@glencornell Is there any update on this feature? When contacts reschedule, it's inflatted our meeting numbers. 

Thank you,

Nikki

New Contributor

Our no show rates are above 50% due to contacts not being able to reschedule or cancel the meeting 😞

Occasional Contributor

I have been told that the only way Hubspot will prioritze this request is if a ton of people request it.  Any ideas how we can get it to the droves of users?  I sent a request via Twitter to the CEO, who sent it to his team, but to no avail.

New Contributor

I almost want to create a marketing campaign just to get more people to request it at this point

Top Contributor

@glencornell not sure if you are responding individually to people but a public update would be great...am hearing all about the investment in Sales Hub this year etc etc but is mindboggling that this has not been addressed. If you aren't going to build it then do either of:

i) tells us its not happending and reduce Sales Hub pricing to account for a COMPLETELY DEFICIENT offer so that everyone can go and sign up for Calendly

ii) offer a Calendly subscription bundled in Sales Hub, same way as say Hello Sign is integrated for e-signature

iii) just buy Calendly (or an alternative) and integrate it!

Occasional Contributor

So agree with @MissTipsi !

New Contributor

Yes, this is so vital!

Occasional Contributor

I would like to see this option added please with a way to cancel  or reschedule a meeting directly from Hubspot and also a way to see all meetings booked.  Thanks Sacha