Required information fields

In most sales organizations I have worked for, they have required that a set of information is required before being able to save the customer in their CRM. As of now, HubSpot does not support this (according to themselves). My suggestion is that this is a feature that could be added so that sales staff do not save customers without important information being entered. 

The major advantage is that sales managers will not have to promt sales staff to review all sales opportunities to ensure they have filled in the necessary information. 

33 Replies
Occasional Contributor

Please add me to beta!

Top Contributor

@AndyPitre Hey Andy, will this beta feature also be available in the development environments? I created a trial for myself to get familiar with Hubspot. (ID:3413553)

Visitor

Please add us to the beta.

Top Contributor
Visitor

Hi, this feature is great but can we change which fields are required? eg Mobile number in contacts is good to know but may not be available when entering the new contact? (Sorry if somewhere esle in Forum - I'm new) 

HubSpot Product Team
HubSpot Product Team
updated to: Delivered
 
Regular Contributor

 @roisinkirby Does this mean it's now available for use? How do we access this feature please? 

Regular Contributor

 We are excited to be on the beta test for this functionality and on the web version, it works quite well. However, that functionality is NOT working on the mobile app version. Before you roll this out to the greater HubSpot universe, I strongly suggest making it functional on mobile as well. Otherwise, it's not nearly as useful.

Regular Contributor

please add me to beta

New Contributor | Platinum Partner
New Contributor | Platinum Partner

Its great to have the mandatory fields option but its easily bypassed with the email integration i.e contacts added to the CRM via gmail integration are accepted despite not having all the required fields added.  Is there an option to ensure contacts added from the gmail interface also must have the required fields complete?

New Contributor

Please add me to the beta.

Regular Contributor | Gold Partner
Regular Contributor | Gold Partner

Please add us to the beta.

New Contributor

Hi  @AndyPitre

 

How do we make a property required when updating a contact, not just creating? For example, when someone opens a contact that doesn't have a property filled out, how can I force them to update that property before going to another page? I have a property called "Next Steps" I recently added where I want our team to update what the required next steps are for that contact before they can close and move on. Is there a way to do that? 

Thank you so much in advance!